Asurion insurance scam: Do not buy their insurance on Amazon
Asurion insurance scam: Do not buy their insurance on Amazon
With any insurance company, think twice before agreeing to their yearly plans
Update on August 31, 2019: Amazon refuses to allow my customer review detailing a missing tablet, only one-third of a refund on a gift card, and the constant transfers and hang-ups from Asurion. I have never had an Amazon review refused before, and I’ve had at least three accounts over the years (one of which had a few hundred reviews). But on August 31, after approximately four more calls — including a never-happened callback from an Asurion supervisor — to Amazon, I finally got a “Good Faith” refund. I re-purchased my tablet. I will never purchase, nor recommend, the add-on Asurion insurance plan again.
I shy away from insurance plans that aren’t required. Flood and home insurance were required to get my mortgage approved. Auto insurance is required for my car. For any other plan, I’d rather do without it. Asurion, an insurer option on Amazon, just proved why.
ADVERTISEMENT ~ Recommended Read on Amazon
When I purchased a tablet for $89.99 in July, I bought insurance at the same time. When the side of my tablet cover cracked (my fault, not theirs), I called to report a claim, hoping the “2-year tablet accident protection plan with tech support $80-$89.99” would cover it. I should’ve known something was wrong from the very first time I called.