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Can iCloud's "Hide My Email" put your credit card info at risk?

The primary reason I force-unsubscribed a Substack user

Shamontiel L. Vaughn's avatar
Shamontiel L. Vaughn
Jan 22, 2023
∙ Paid
Photo credit: Maksim Goncharenok/Pexels

For some email marketers, including retailers, who use paid (and free) newsletters like Substack, the iCloud “Hide My Email” option may be no big deal — or a very big deal — when it comes to subscribers.

Over the past year, a paid Substack user had been dutifully paying for a subscription for several months and actively opening emails. Then something strange happened. The earnings for that Substack account were oddly lower — the result of Stripe’s new rule (as of November 10, 2022) to increase their card transaction fees from 2.9% + $0.30 to 3.4% + $0.30 in the United States.


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“This price increase reflects the cost of higher fraud rates associated with collecting customer card details by phone or other unencrypted sources,” Stripe said in a recent report. “Directly typing in sensitive customer data bypasses much of the security that’s built into Stripe’s online payments. As a result, we see higher fraud rates on manually entered payments, leading to higher costs for Stripe.


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But why should it matter if credit card information is typed in manually as a onetime payment or not? If the card works and no fraud is proven, why should the merchant receive lower pay? While I didn’t agree with this initially, I noticed a parallel between the time the manual payment was made and a nosedive in this user’s activity level the same week—and for two more months. Is it possible that iCloud’s “Hide My Email” can be used for credit card fraud?

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